Frequently Asked Questions

For Candidates

  • What is the job board?
  • How do I search for a job?
  • How do I create a Saved Job Search?
  • How do I apply for a job?
  • Do I need to upload a resume?
  • How can I best benefit from using
  • Who do I contact for more information on a position posted on the site?
  • I prefer to keep my information private. How do I update my profile?
  • How do I deactivate my account?

For Recruiters / Employers

  • What is your "100% Guaranteed" refund policy?
  • I’m locked out of my account. How do I regain access?
  • How can I add employees to our account?
  • Who can post jobs?
  • We require applicants to fill out our agency specific application. Can I attach this application to the job posting?
  • We currently use another website or vendor for our applicant tracking system (ATS). Can we post job vacancies on, but require applicants to use our ATS to apply?
  • Why is it important to fill in my company profile information?
  • What is a Batch Email?
  • What is Match Jobs to Candidates?
  • How do I use the Message Center?
  • How do I search candidates from a region or specific state?
  • How can I see all the candidates that have registered today or within the last week?

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